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Privacy Policy

 

Privacy Policy
This Privacy Policy explains how FluffyPuffyCrafts.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. Collection of Personal Information

We collect personal information when you visit the Site, interact with it, or make a purchase. This includes information about your device and usage patterns, as well as details required to process your orders or respond to customer support inquiries. “Personal Information” refers to any data that can uniquely identify an individual. Below are the types of personal information we collect and why:

A. Device Information

  • Examples: Browser version, IP address, time zone, cookie data, products viewed, search terms, and site interactions.
  • Purpose: To load the Site properly and analyze usage to improve performance.
  • Source: Collected automatically via cookies, log files, web beacons, tags, and pixels.
  • Disclosure: Shared with our processor, Shopify.

B. Order Information

  • Examples: Name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.
  • Purpose: To process orders, arrange shipping, handle payments, communicate with you, provide order confirmations, and prevent fraud.
  • Source: Provided directly by you.
  • Disclosure: Shared with Shopify for order processing.

C. Customer Support Information

  • Examples: Information provided when you contact us for support.
  • Purpose: To respond to your inquiries and provide customer service.
  • Source: Collected directly from you.
  • Disclosure: Shared with service providers as needed.

2. Minors

Our Site is not intended for individuals under the age of ___. We do not knowingly collect information from children. If you believe your child has provided personal information, please contact us to request deletion.

3. Sharing of Personal Information

We share your information with service providers to operate our Site and fulfill your orders. Examples include:

  • Shopify: Our platform for order processing. See Shopify’s privacy policy here.
  • Legal Compliance: We may disclose information if required by law or to protect our rights (e.g., in response to subpoenas or legal requests).

4. Behavioral Advertising

We use personal information to deliver targeted ads and marketing communications based on your interests and behavior. Examples include:

  • Google Analytics: Helps us understand how customers use our Site. More info here. To opt out, visit this link.
  • Ad Partners: We share usage data and purchase history with advertising partners to personalize ads.

Opting Out of Targeted Advertising

You can opt out through these links:

  • Facebook
  • Google
  • Bing

Alternatively, use the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

5. Use of Personal Information

We use your personal information to:

  • Provide products and services
  • Process orders and payments
  • Arrange shipping
  • Send order confirmations and updates
  • Prevent fraud and screen for risks
  • Keep you informed about new products and offers

6. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your information under the following legal bases:

  • Consent: When you give permission to process your information.
  • Contract: To fulfill our contract with you.
  • Legal Obligation: To comply with laws and regulations.
  • Vital Interest: To protect your life or safety.
  • Public Interest: To perform a task for the public good.
  • Legitimate Interests: To operate our business without overriding your rights and freedoms.

7. Data Retention

We retain your personal information unless you request deletion. For more information on your right to erasure, see the "Your Rights" section below.

8. Automated Decision-Making

If you are an EEA resident, you have the right to object to decisions based solely on automated processing when it has a legal or significant effect on you.

Our processor Shopify engages in limited automated decision-making to prevent fraud. Examples include:

  • Temporary denylist of IP addresses linked to failed transactions (lasting a few hours).
  • Temporary denylist of credit cards linked to denied IP addresses (lasting a few days).

9. Selling Personal Information (CCPA)

Our Site sells personal information as defined under the California Consumer Privacy Act (CCPA).

10. Your Rights

GDPR Rights

If you are a resident of the EEA, you have the right to:

  • Access the personal information we hold about you
  • Correct, update, or delete your information
  • Port your data to another service
  • Withdraw consent to data processing

Your data will be initially processed in Ireland and then transferred outside of Europe, including to Canada and the United States. Learn more about Shopify’s data processing in their GDPR Whitepaper.

CCPA Rights

If you are a California resident, you have the right to:

  • Access the personal information we hold about you
  • Correct, update, or delete your data
  • Port your data to another service

To exercise these rights or authorize an agent to act on your behalf, contact us using the details below.

11. Cookies

Cookies are small data files stored on your device when you visit our Site. They improve your browsing experience by remembering preferences and tracking site performance.

Types of Cookies We Use

NamePurpose_abAccess to admin_secure_session_idSite navigationcartShopping cart_shopify_sShopify analytics_yShopify analytics 

Managing Cookies:
You can modify cookie settings through your browser. Blocking cookies may reduce site functionality. Learn more at www.allaboutcookies.org.

12. Do Not Track

We do not alter data collection practices in response to “Do Not Track” signals due to a lack of industry standards.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal reasons.

14. Contact

If you have questions or complaints, contact us at:
📧 Kgerman1521@gmail.com
📍 Fluffy Puffy Crafts, 303 Senoia Rd, Fairburn, Georgia 30213, United States

If you are unsatisfied with our response, you may contact the relevant data protection authority.

Last updated: 03/19/2025

Copyright © 2025 Fluffy Puffy Crafts - All Rights Reserved.

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